80/20 Digital share their 5 steps for social media for beginners.

Key Takeaways

  • Social media is an essential marketing channel that helps businesses increase visibility, engage audiences and build brand awareness.
  • Choosing the right social media platforms depends on your target audience, content style and business goals.
  • Well-optimised business profiles with consistent branding improve credibility and make it easier for customers to find and trust your business.
  • High-quality, relevant content is key to building audience engagement and communicating your brand message effectively.
  • Consistent posting schedules help maintain visibility and improve long-term social media performance.
  • Community management, including responding to comments and engaging with followers, is critical for building relationships and growing an active audience.

Social media can seem like an intimidating world, especially for business owners who are used to more traditional forms of marketing *cough cough* Yellow Pages and billboards.

But fear not. With a little guidance, you, too, can navigate the organic social media landscape like a pro in no time. Well, not as pro as us, but close enough. So sit down and strap in for a lesson in social media for beginners.

Social media is pretty much a non-negotiable for businesses these days, and, unless you’ve been living under a rock, you’ll know it is a must-have tool in your digital marketing. According to a recent study, over 3.96 billion people worldwide use social media—that’s a lot of potential customers!  

Now we’re not saying you will have 3.96 billion people throwing money at your services, but you can definitely expand your reach to a larger audience than you would through just traditional forms of advertising. Want to get in on the action? Check out our easy 5-step guide to social media for beginners below.

We should preface this blog by noting that there are two types of social media marketing: paid and organic. Paid social media refers to ads, boosted or sponsored content – essentially anything you post where you’ve put money behind it to help it reach more people. But when starting out, and for the purpose of this blog, organic social media should be the focus. Organic just means social media posts you don’t pay the platforms for.

So, now that’s out of the way, let’s get into it.

Step 1: Choose Your Platforms

The first thing you need to do is choose which social media platforms you want to use. There are many different platforms out there, but you don’t need to use them all. Think about your target audience and which platforms they are most likely to use. For example, if you’re targeting an older demographic, Facebook might be your best bet. If you’re targeting a younger audience, Instagram may be best.

But you also need to consider the kind of content you want to post. For videos, YouTube, TikTok, and Instagram are great. If you want to post job opportunities, blogs or articles, LinkedIn and Facebook are ideal. For more international audiences, Twitter is a must. So before you go and sign up for every social platform under the sun, think about who your audience is and what you intend to post. Remember, you can always create accounts later on.

Step 2: Set Up Your Profiles

In a nutshell, you’ll need:

  • A profile picture (generally your company logo)
  • A cover photo (team image or well-selected stock photo)
  • A bio/about (detailing your brand purpose, services and USPs)
  • A link to your website and other social accounts (so people can find your business elsewhere online)
  • Accurate location, opening hours and contact information (so people can find your business and contact you)

All of these elements need to be consistent with your branding, so we cannot stress the importance of using professionally designed, clear images. 

Oh, and for the love of all that is holy, make sure your personal account is not linked with your business accounts; have a PROFESSIONAL personal account that links with the business. Customers want to know about your services, not see a picture of you from a costume party in the 90s or get updates about your kids graduating from school.

While creating a personal social media account isn’t difficult, creating a social media account for a business involves a little more work and, if set up incorrectly, can cause a lot of problems, so it’s best to have an expert do it. You’ll need your business profile to integrate with scheduling tools and cross-post to provide the best results and accurately measure metrics.

Step 3: Create Your Content

Next up, it’s time to start posting content. But what should you post? Here’s a little secret: social media is all about storytelling. Your content should tell the story of your brand and connect with your audience on an emotional level. This can be done through photos, blogs, articles, videos and well-crafted captions and hashtags.

But don’t just post anything and everything. Make sure your content is high-quality and relevant to your brand. Remember that your brand voice should be reflected in your social media posts, and please, PLEASE proofread your captions. Nothing screams unprofessional like a typo in your Instagram caption.

Step 4: Schedule Posts

When it comes to posting, there is no ‘one-time-fits-all’. Depending on your audience and industry, optimal posting times will differ. This is where scheduling tools, like SEMrush, come in handy. The tool analyses your posts and competitors to suggest the best day and time to post to receive optimal engagement. Nifty, right?! 

Scheduling is also important to maintain consistency. Working out the exact number of posts to publish each week is a bit of an art form that requires analysing data over time, but as a rule of thumb, if you’re just starting out, aim for between 2 and 4 posts per week.

Step 5: Community Management

Unlike traditional marketing, social media is not a one-way street. You need to engage with your audience in order to build a relationship with them. This means following other profiles, responding to comments and messages in a timely manner, liking and commenting on other people’s posts, and even sharing user-generated content.

Top tip: NEVER BUY FOLLOWERS. This might seem like a quick way to make your profiles seem impressive, but it’s not worth it. Not only is it unethical, but it can also harm your brand’s reputation. Just focus on creating high-quality content and engaging with your audience authentically.

We know social media for beginners can seem overwhelming, so if the idea of setting up your social media profiles and trying to keep up with the trends is a bit too scary, 80/20 Digital’s social media specialists are here to save the day. Call us on 03 9042 0714 or explore our social media marketing packages.

 

Frequently Asked Questions

How do beginners start using social media for business?

Start by identifying your target audience, selecting the most relevant social media platforms and creating professional business profiles. From there, focus on publishing consistent, high-quality content that supports your business goals.

The best platform depends on your audience and industry. Facebook, Instagram, LinkedIn, TikTok and YouTube all serve different purposes and attract different user demographics.

A complete business profile should include a professional logo, business description, contact information, website link and branding that is consistent across all platforms.

Posting frequency varies by industry and platform, but consistency is more important than volume. A regular posting schedule helps keep your audience engaged and your brand visible.

Content that educates, entertains, informs or solves problems often performs best. High-quality images, videos, stories and useful information generally generate stronger engagement.

Community management helps businesses build trust and relationships with their audience. Responding to comments, messages and feedback shows customers that the business is active, approachable and engaged.

Colm MacGowan is a multi-award-winning digital marketer, growth strategist, and Founder of 80/20 Digital. Specialising in lead generation for service-based businesses, Colm helps brands scale through brand-led, data-driven SEO, AI SEO (AIO/GEO), Google Ads, social media, conversion strategy, and commercially focused digital marketing systems. Over the past three decades, his strategies have generated more than $100 million in revenue for clients across Australia, the UK, Ireland, Canada, and the US.